Chat not working for newly created domain

Hi,
I created a new domain in platform administration and created few users as well. Now when I go to chat, getting these errors :slight_smile:

This is the error from API :
{“error”:{“code”:500,“message”:“Server Error”,“details”:“Error while joining default channel”}}

What could be the reason please?

Hi,

Can you give us the log of ESN backend please.

Error while joining default channel: MongoError: Unknown modifier: $pushAll
at Function.MongoError.create (/var/www/node_modules/mongoose/node_modules/mongodb-core/lib/error.js:31:11)
at toError (/var/www/node_modules/mongoose/node_modules/mongodb/lib/utils.js:115:22)
at /var/www/node_modules/mongoose/node_modules/mongodb/lib/collection.js:1046:67
at /var/www/node_modules/mongoose/node_modules/mongodb-core/lib/connection/pool.js:455:18
at process._tickCallback (internal/process/next_tick.js:61:11)
2020-03-18T15:19:12.611Z info 73.13.117.62:58900 - - [18/Mar/2020:15:19:12 +0000] “GET /chat/api/user/conversations HTTP/1.1” 500 95 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36”

Hi @dtpham, is this a bug or setup error please?